Effective Date: July 16, 2025
Last Updated: July 16, 2025
1. Acceptance of Terms
By accessing or using Cyquire's website and services ("Services"), you agree to be bound by these
Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
Cyquire provides comprehensive cybersecurity services including:
- Penetration testing and vulnerability assessments
- 24/7 security monitoring and threat detection
- Incident response and forensic analysis
- Security training and awareness programs
- Compliance auditing and consulting
- Cloud security solutions and architecture
3. User Responsibilities
3.1 Eligible Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access
- Comply with all applicable laws and regulations
- Respect intellectual property rights
3.2 Prohibited Activities
You agree not to:
- Use our Services for illegal or malicious activities
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Share confidential information without authorization
- Reverse engineer or attempt to extract source code
- Use our Services to compete with or harm our business
4. Service Level Agreement
4.1 Availability
We strive to maintain 99.9% uptime for our monitoring services. Planned maintenance will be scheduled
during off-peak hours with advance notice.
4.2 Response Times
- Critical Security Incidents: 15 minutes
- High Priority Issues: 2 hours
- Medium Priority Issues: 24 hours
- Low Priority Issues: 72 hours
4.3 Performance Standards
Our services are designed to meet industry-standard security benchmarks and compliance requirements
including ISO 27001, SOC 2, and relevant regulatory frameworks.
5. Payment and Billing
5.1 Fees
Service fees are outlined in your service agreement. All prices are subject to change with 30 days'
notice.
5.2 Payment Terms
- Invoices are due within 30 days of receipt
- Late payments may incur interest charges
- Services may be suspended for non-payment
- All fees are non-refundable unless otherwise specified
6. Confidentiality and Data Protection
6.1 Mutual Confidentiality
Both parties agree to maintain the confidentiality of proprietary information and trade secrets
disclosed during the provision of Services.
6.2 Data Handling
We will handle your data in accordance with our Privacy Policy and applicable data protection laws.
You retain ownership of your data.
6.3 Security Measures
We implement industry-leading security controls to protect your information, including encryption,
access controls, and regular security assessments.
7. Intellectual Property
7.1 Our IP Rights
Cyquire retains all rights to our proprietary methodologies, tools, software, and documentation. You
may not copy, modify, or distribute our intellectual property.
7.2 Your IP Rights
You retain ownership of your data and any intellectual property you provide to us. We may use
aggregated, anonymized data for service improvement.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the fees paid in the 12 months preceding the claim
- We are not liable for indirect, consequential, or punitive damages
- We do not guarantee absolute security or prevention of all cyber attacks
- Force majeure events are excluded from liability
9. Indemnification
You agree to indemnify and hold Cyquire harmless from claims arising from:
- Your violation of these Terms
- Your misuse of our Services
- Your violation of third-party rights
- Your failure to implement recommended security measures
10. Termination
10.1 Termination Rights
Either party may terminate services with 30 days' written notice. We may terminate immediately for:
- Material breach of these Terms
- Non-payment of fees
- Illegal or harmful activities
- Threat to security or safety
10.2 Effect of Termination
Upon termination:
- Access to Services will cease
- Outstanding fees become immediately due
- Confidentiality obligations continue
- Data return or destruction as requested
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
11.2 Dispute Process
- Direct Negotiation: Good faith efforts to resolve disputes
- Mediation: Non-binding mediation with qualified mediator
- Arbitration: Binding arbitration under applicable rules
12. Compliance and Regulatory
Our Services are designed to help you maintain compliance with:
- GDPR, CCPA, and other privacy regulations
- SOX, HIPAA, PCI DSS compliance requirements
- Industry-specific security standards
- Government and regulatory mandates
13. Updates and Modifications
We may update these Terms periodically. Significant changes will be communicated through:
- Email notification to account holders
- Prominent website notices
- In-service notifications
Continued use of Services after changes constitutes acceptance of new Terms.
14. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in
full force and effect.
15. Contact Information
For questions about these Terms of Service:
- Email: legal@Cyquire.com
- Phone: +1 (555) 123-SECURE
- Address: 123 Security Boulevard, Cyber City, CC 12345
- Legal Department: contracts@Cyquire.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by
these Terms of Service.
